FAQs

Frequently Asked Questions

Pricing

Yes, we accept all forms of cabcharge. If you’re paying with cabcharge, please make sure to mention this at the time of booking.

Yes, Price quoted includes all road tolls involved in the route.

Yes, we charge extra for airport pickup to cover the parking fee at Melbourne Airport. There is $5 for domestic airport and $15 for International airport pick-up fee applied to the final booking price.
Yes, all list prices are inclusive of 10% GST. We are registered for GST and pass this amount to ATO.

Yes, All payments made in the car via Eftpos attract 5% service fee Australia wide. You can use bank transfer or make cash payment to avoid this charge.

We accept payments via Cash, Bank transfers, credit debit card, Cabcharge card, E-ticket and vouchers. If you’re paying with cabcharge, please make sure to mention this at the time of booking.

Airport Pickup

We cover all airports in Melbourne Inc. Melbourne Airport (MEL), Avalon Airport (AVV), Essendon Airport and Morabbin Airport. Please send an inquiry to get the quote for private airport transfers.
Please find your driver in your relevant arrivals with your name sign. Please visit Chauffeur meeting points to know about the meeting points at your terminal.

We’ll track your flight and act accordingly. If your flight is delayed and doesn’t matter how delayed, your car will be waiting at the airport when your flight lands. We appreciate your notice in case of delays via text 0499 503 043 or email at [email protected]

Melbourne airport has designated premium limo parking close to each terminal. All our limos has valid permit for this parking and its just a short walk as you exit the terminal.

Service and Operations

We cover all metropolitan Melbourne and some country side. Please note if both pickup and drop off are outside metropolitan, charge from base to pickup applies.

We operate 24/7, 365 days a year both in Melbourne & Sydney. Advance booking required.

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